Damaged, Defective, or Incorrect Items
Contact us within 30 days of delivery at onlykartyouneed@gmail.com with your order number and a photo or short video showing the issue. Once verified, we'll send a full refund or a free replacement — no need to send anything back.
All Other Returns
Because Onlykart ships directly from our fulfillment network rather than a central warehouse, we're currently unable to accept physical returns for items that arrive correctly and undamaged. If you have questions about an item before ordering, our support team is happy to help first. (WhatsApp Team Connect): +1 (307) 396-4351
Refund Processing
Approved refunds are issued to your original payment method within 7 business days of approval. Processing times may vary depending on your bank or card provider.
Contact Us
Onlykart LLC
onlykartyouneed@gmail.com